Terms and Conditions

Effective Date: September 11, 2026

These Terms and Conditions govern your use of the Dentistry at Waterview website and online forms. By using this website, you agree to these terms. If you do not agree, please do not use the website.

Website Information Only

The information on this website is provided for general educational and informational purposes only. It is not dental, medical, legal, financial, or professional advice and should not be relied on as a substitute for an in-person examination, diagnosis, or treatment plan from a licensed dental professional.

No Dentist-Patient Relationship Through Website Use

Using this website, submitting a form, calling the practice, sending an email, or receiving an automated reply does not, by itself, create a dentist-patient relationship. A dentist-patient relationship is established only when Dentistry at Waterview agrees to provide care and you are accepted as a patient in accordance with our usual clinical and administrative processes.

Urgent and Emergency Dental Concerns

If you are experiencing a dental emergency, severe pain, swelling, trauma, uncontrolled bleeding, difficulty breathing or swallowing, or any other urgent medical concern, call Dentistry at Waterview at 289-277-5712 or seek immediate medical attention. Online forms and messages may not be reviewed immediately and should not be used for time-sensitive emergencies.

Appointment Requests

Submitting an online appointment request does not guarantee that an appointment has been booked or that a same-day appointment is available. Appointment times are confirmed only after a member of our team contacts you and confirms availability. We do our best to respond promptly, but response times may vary.

Accuracy of Information You Provide

You agree to provide accurate, current, and complete information when contacting us or submitting forms. Dentistry at Waterview is not responsible for delays or issues caused by incorrect or incomplete information.

Communications

By providing your phone number, email address, or other contact information, you authorize Dentistry at Waterview to contact you about your inquiry, appointment request, reminders, follow-up, billing, insurance, and other practice-related matters. Where required by law, marketing communications will be sent only with appropriate consent, and you may unsubscribe or opt out as instructed in those messages.

Fees, Insurance, and Payment

Information about insurance, direct billing, payment plans, or estimated costs is provided for convenience only and may be subject to change. Coverage, reimbursement, deductibles, treatment costs, and payment arrangements depend on your individual plan, clinical needs, and the practice’s policies. You are responsible for any fees not paid by insurance or third-party benefit providers.

No Guarantees

Dentistry at Waterview does not guarantee specific treatment outcomes, appointment availability, insurance coverage, reimbursement, timelines, or that any treatment will be pain-free. Dental care recommendations depend on an individual assessment by a licensed dental professional.

Website Availability and Errors

We make reasonable efforts to keep the website available and accurate, but we do not guarantee that the website will be uninterrupted, error-free, secure, or free from technical issues. Content may be updated, corrected, removed, or changed at any time without notice.

Third-Party Links and Tools

This website may include links to third-party websites, booking tools, forms, analytics services, advertising platforms, payment providers, or other external services. Dentistry at Waterview is not responsible for the content, policies, security, or practices of third-party websites or services.

Intellectual Property

Unless otherwise noted, the content on this website, including text, graphics, logos, layout, and design elements, is owned by or licensed to Dentistry at Waterview and may not be copied, reproduced, or used without permission, except as permitted by law.

Limitation of Liability

To the maximum extent permitted by law, Dentistry at Waterview, its dentists, team members, owners, contractors, and service providers are not liable for any loss, damage, delay, or claim arising from your use of this website, reliance on website information, technical issues, third-party services, or online communications.

Governing Law

These Terms and Conditions are governed by the laws of Ontario and the applicable laws of Canada. Any dispute relating to this website or these terms will be handled in Ontario, unless applicable law requires otherwise.

Contact Us

If you have questions about these Terms and Conditions, please contact Dentistry at Waterview:
560 North Service Road, Unit D
Grimsby, ON L3M 0G3
Phone: 289-277-5712
Email: info@dentistryatwaterview.com